Torbay Pride Privacy Policy

Last updated: 07/05/2026

Who We Are

(“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

  • Visit our website
  • Contact us
  • Sign up for newsletters or events
  • Volunteer with us
  • Participate in Torbay Pride activities
  • Donate or support our work

For the purposes of UK data protection law, Torbay Pride is the “data controller” of your personal information.

Contact details:
Email:
  compliance@torbaypride.co.uk
Postal Address: Toraby Pride, 91 Grenville Avenue, Torquay, Devon, TQ2 6DP

If you have any questions about this Privacy Policy or how we use your information, please contact us using the details above.


What Information We Collect

Depending on how you interact with us, we may collect:


Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Postal address
  • Social media handles
  • Volunteer applications
  • Event registrations
  • Donation information
  • Equality and accessibility information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and analytics information

How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Organise and manage events
  • Manage volunteers
  • Send newsletters and updates
  • Process donations
  • Improve our website and services
  • Promote inclusion, accessibility, and community engagement
  • Meet legal and regulatory obligations

We will only use your personal data where we have a lawful basis under the UK GDPR.


Lawful Bases for Processing

We may rely on the following lawful bases:

Purpose Lawful Basis Responding to enquiries Legitimate interests Event registration Contract Sending newsletters Consent Volunteer management Legitimate interests Donation administration Legal obligation and legitimate

interests Website analytics Consent where required

Where we rely on consent, you

may withdraw it at any time.


Special Category Data

Some information you provide may reveal sensitive personal data, such as information about sexuality, gender identity, accessibility requirements, or health needs.

We will only process this information:

  • With your explicit consent
  • Where necessary for inclusion and accessibility
  • To support safeguarding obligations
  • Where permitted by law

We take extra care to protect sensitive information.


Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

  • Website hosting providers
  • Email newsletter services
  • Event management platforms
  • Payment processors
  • Professional advisers
  • Regulators or law enforcement were legally required

Any third parties processing data on our behalf are required to keep it secure and use it only for authorised purposes.


International Transfers

Some of our service providers may store or process data outside the United Kingdom.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK GDPR.


Data Retention

We only keep personal information for as long as necessary for the purposes it was collected.

Retention periods may vary depending on:

  • Legal obligations
  • Financial record requirements
  • Safeguarding responsibilities
  • Operational needs

When information is no longer required, it will be securely deleted or anonymised.


Your Rights

Under UK GDPR, you have rights, including:

  • The right to access your data
  • The right to correct inaccurate data
  • The right to request deletion
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, contact us using the details above.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).


Information Commissioner’s Office

ICO Website


Cookies

Our website may use cookies and similar technologies to improve your experience and understand website usage.

You can control cookies through your browser settings.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

For more information, see our Cookie Policy: [Insert Link]


Links to Other Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of external websites.

Security

We take appropriate technical and organisational measures to protect personal information from loss, misuse, unauthorised access, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Children and Young People

We are committed to protecting children and young people.

Where we knowingly collect personal information relating to anyone under 18, we will do so in accordance with applicable safeguarding and data protection laws.

Parents or guardians may contact us regarding any concerns.


Changes to This Policy

We may update this Privacy Policy from time to time.


Any changes will be published on this page with an updated revision date.